1. Consent to the Collection and Use of Personal Information

Samyoung MT Co., Ltd. values the personal information of its users and complies with the Personal Information Protection Act. Through this Privacy Policy, we inform users of the purposes and methods by which the personal information you provide is used, and the measures taken to protect it.

Your personal information is collected and used in accordance with the policies below, and the information collected is used only to the extent necessary for its stated purpose and is managed securely.

2. Purpose of Collecting and Using Personal Information

Samyoung MT Co., Ltd. collects and uses personal information for the following purposes.

• Responding to inquiries related to product manufacturing and production
• Providing consultation and guidance on delivery and quotation inquiries
• Providing accurate responses to other customer inquiries
• Processing customer requests and using data for service improvement

3. Personal Information Collected

• Required fields: Name, company name, contact number, email address, inquiry type, product type, inquiry details
• Optional fields: Website URL

4. Retention and Use Period of Personal Information

In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, if retention is required by applicable laws or internal policies, the information will be stored for a specified period as follows.

• Reason for retention: Managing customer inquiry history and handling disputes
• Retention period: Up to 1 year after the inquiry is resolved, or until a deletion request is made

5. Provision of Personal Information to Third Parties

In principle, Samyoung MT Co., Ltd. does not provide users' personal information to external parties. Exceptions apply only where the user has given prior consent or where required by applicable laws.

6. Procedures and Methods for Destroying Personal Information

Personal information is stored for a specified period in accordance with internal policies and applicable laws after the purpose of its collection and use has been achieved, and is then destroyed.

• Electronic files: Permanently deleted using technically irreversible methods
• Paper documents: Shredded or incinerated

7. Right to Refuse Consent and Notice of Disadvantages

Users have the right to refuse consent to the collection and use of personal information. However, if consent to required fields is refused, the submission of inquiries and use of consultation services may be restricted.

Consent to optional fields may be refused, and refusal will not restrict the use of basic services.

8. Personal Information Protection Officer

Samyoung MT Co., Ltd. is responsible for overseeing all matters related to the processing of personal information. For inquiries regarding personal information, please contact the person in charge below.

• Email: symold@symold.co.kr
• Tel: 051-971-3001